Frequently Asked Questions
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No you don’t need to have any knowledge in astrology as everything will be explained to you during your Reading.
Yes it is safe as long as the client agreed to the healing and the healer knows what to do.
Different people do experience different things. Some speak about sensations, tingly feeling or buzzing. Others feel warmth or cold in certain areas of their body. Some reported seeing colours or being aware of a presence during the healing. Others just fell asleep.
This often takes place shortly after a healing took place. Mostly on the second day or so. The body experiences a feeling of release of old, stagnate energy. This can express itself in being emotional, the need to cry or frequently going to toilet. Others might experience a light pain somewhere or feel tired and dizzy. Its important to rest up and drinks lot of water so the toxins can be flushed out of the system. Some people maybe not experience anything at all. If you concerned about your state of health please contact us via firstname.lastname@example.org or see a doctor.
Yes, it is possible to buy a Reading for someone else and if you do so, please let the person know you gifted the Reading to, to get in touch with us to arrange a date and time that suits us both.
It is also possible to buy a Remote Trance Healing or an Astroshamanic Healing Session for someone else but we need to have their contact details to clarify that we have permission to give the person healing.
Here is our cancellation policy for Readings and Healing Sessions:
Cancellation up to 48 hours notice – rescheduling possible.
Cancellation up to 24 hours notice – I will keep 50% of the money paid as a non-refundable deposit.
Cancellation less than 24 hours notice – I will keep 100% of the money paid as non-refundable deposit.
If I have to cancel your Reading/Healing for any given reason – you can either reschedule or ask for 100% of your money back.
Yes of course, if you pay via Paypal you will be given the opportunity to pay in 3 – interest free Instalments.
Yes of course you can, however DoTerra Return Policy will apply.
To return a product you bought you will need to get in touch with us via email to email@example.com
Product Return Policy
A. Returns on Products Within 30 Days.
1. dōTERRA will refund one hundred percent (100%) of the purchase price (plus applicable tax if
prepaid) of Currently Marketable products that are returned by a Wellness Advocate or Customer
within thirty (30) days of delivery by the Company. Wellness Advocates have the same 30 day refund
rights as retail customers and the full refund terms are set forth herein.
2. dōTERRA will provide a Product Credit of one hundred percent (100%) of the purchase price (plus
applicable tax if prepaid) or a refund of ninety percent (90%) of the purchase price (plus applicable
tax if prepaid) on products not Currently Marketable (see Section 6.D.) that are returned by a Wellness Advocate or Customer within (30) days of delivery, less shipping costs and paid Bonuses.
B. Returns Thirty-one (31) days to Ninety (90) days After Purchase. From thirty-one (31) days and up to ninety (90) days from the date of purchase, dōTERRA will provide a Product Credit of one hundred
percent (100%) or a refund of ninety percent (90%) of the purchase price (plus applicable tax if prepaid) on Currently Marketable products that are returned by a Wellness Advocate or Customer, less shipping costs and paid Bonuses.
C. Returns From Ninety-one (91) days to One (1) year After Purchase. After ninety-one (91) days and up to twelve (12) months from the date of purchase, dōTERRA will provide a Product Credit of ninety (90%) or a refund of (90%) of the purchase price (plus applicable tax if prepaid) on Currently Marketable
products that are returned by a Wellness Advocate or Customer, less shipping costs and paid Bonuses
(excludes limited time offers and expired items).
D. Currently Marketable. Products and Sales Aids shall be deemed ‘Currently Marketable’ if each of the
following elements is satisfied: 1) they are unused; 2) packaging and labeling have not been altered or
damaged; 3) products which are delivered sealed or protectively wrapped and which if unsealed or
unwrapped cannot be resold for health or hygiene reasons (for example essential oils) have not been
opened or unsealed or unwrapped; 4) the product and packaging are in a condition such that it is a commercially reasonable practice within the trade to sell the merchandise at full price; 5) the product
expiration date has not elapsed; and 6) the product contains current dōTERRA labeling. In addition, for
the purposes of Section 6.B and Section 6.C above, products shall not be considered Currently
Marketable if the Company discloses prior to purchase that the products are seasonal, discontinued,
limited time offers, or special promotion products not subject to the Return Policy.
E. Return of Damaged or Incorrectly Sent Products. dōTERRA will exchange or refund products if the
returned products were received by the Wellness Advocate in damaged condition or were incorrectly
sent. Such products must be returned within fifteen (15) days of receipt. Whenever possible, returned
products will if requested be replaced with undamaged products. However, when an exchange is not
feasible, the Company reserves the right to issue a refund for the amount of the exchanged products.
F. Duty to Retain Sales Order Number. In order for the Company to correctly recoup the applicable Bonuses on returned products, the original sales order number from the invoice must be retained. This
number must be provided to the Company at the time the request for a refund is made.
G. Kit Returns. Products purchased as part of a kit or package must be returned as the entire kit.
H. Refund Alternatives. The form of refund will be based upon payment procedures in the Local Market and the original form of payment. Refunds will only be paid to the original payor.
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